Novus Begins Work In Southwest Following Anchor Contract Wins

National specialist maintenance contractor Novus Property Solutions has commenced work on its contract for two lots on the Anchor Outsourced Responsive Repairs and Asset Investment Works programme.

Anchor is England’s largest not-for-profit provider of housing and care for people in later life, and recently announced a series of major new contracts as part of its transformation of repairs and planned works as it pioneers the digitisation of its operations.

The programme’s deals total around £1.7 billion over 15 years, spanning seven regional contracts covering all repairs and planned works related to the structure and fabric of homes across the Anchor estate. Novus successfully tendered for Lot 1 and Lot 6 of the programme, covering the North West and the Southwest Corridor respectively – with the Southwest Corridor works commencing on 30th January 2025.

Novus has invested heavily into its team and equipment in readiness for the contract, undertaking an in-depth induction process for new colleagues who have joined the business to support the works, including dementia awareness training. Novus also invested in new dual-branded hybrid vehicles, which feature the Anchor logo alongside Novus’ own branding.

Steve Gayter, Executive Director at Novus Property Solutions said:

“We’re delighted to have secured contracts for both Lot 1 and Lot 6 of the Anchor Outsourced Responsive Repairs and Asset Investment Works programme, demonstrating our growing reputation as a contractor of choice across Great Britain."

“As a family-owned business currently led by fourth and fifth generation family members we’ve long held our reputation for putting people at the heart of everything we do, so we’re proud to have received such positive feedback on our commitment to social value and diversity, equality and inclusion. We’re looking forward to building a positive partnership with Anchor and its communities across the North West and Southwest Corridor, as well as working collaboratively with other successful contractor partners.”

Anchor’s Chief Executive, Sarah Jones, said:

"We are pleased to be working with Novus in the North West and South West. Completing repairs and planned property works on time, to a good standard, at a price that represents value for money, is central to our residents’ experience of their homes and it is vital that we get this right. We will work in partnership with our new contractors and our technology provider to achieve this outcome for residents, and make the process more efficient for colleagues.”