'Five Bubble Luxury' Status For Lake District Spa

A spa hotel resort on the shores of Windermere is the first in Cumbria and North West England to be awarded a nationally recognised accolade for the provision and excellence of its spa services.

Low Wood Bay Resort & Spa has attained the prestigious ‘Five Bubble Luxury’ standard, the highest rating from the Good Spa Guide.

It is the equivalent of a 5-star hotel accreditation in terms of excellence in the spa industry and puts the English Lakes Hotels venue amongst the best spas in the UK.

Inspectors examined the standards of spa facilities and services in fine detail, as well as judging the performance of the spa team, venue cleanliness, accessibility, restaurant and dining facilities and stand-out features.

The Low Wood Bay spa team achieved an overall score of 98% in the adjudication process, making the hotel one of a select band of only 20 spa venues in England to achieve the top Five Bubble Luxury status.

It also achieved a 100% score for both fitness and sports facilities and sustainability, thanks in part to its on-site water sports centre and the use of hydropower to generate a significant part of its own electricity. The spa’s holistic, natural skincare brands from ESPA and Berry & Birch were highlighted too.

English Lakes Hotels Group Operations Director Michael Kay explains:

"The criteria to qualify for one of the industry’s highest accreditations is both extensive and demanding, but it accurately reflects our standing amongst other world class resorts and spas."

“The accolade is a credit to the efforts of all of our teams, not just over the two-day assessment, but over months and years of aspiring to be the best and to offer our guests and clients the ultimate in spa and wellbeing experiences.”

As part of its inspection, the examiners from the Good Spa Guide commented:

“From the treats served in the thermal facilities to our spa host, nothing is too much trouble at The Spa at Low Wood Bay."

“Spa assistants make sure everyone feels well looked after. Everywhere was spotless and staff are seen constantly cleaning and tidying the spa. Excellent service was received and we witnessed the same level of service for all guests."

“The views from the outdoor heated facilities are incredible, and the chartered yacht experience adds something different to a spa break. The 5 Bubble Luxury award is for its excellent customer service, great thermal facilities, a jaw-dropping setting and finger-licking food.”

The Good Spa Guide’s rating system ranges from ‘good to heavenly’. Spas rated in the ‘Five Bubble Luxury’ category are deemed as ‘seriously special’, with spectacular facilities, and soothing, enriching treatments.

For further information about the award and the Good Spa Guide’s review of the venue, visit here.