Family businesses are more than just commercial enterprises—they are the lifeblood of economies, the anchors of communities, and the stewards of generational values. Whether it’s a small corner shop, a mid-sized manufacturer, or a large multinational corporation, family-owned businesses are a vital force that transcends balance sheets and bottom lines. Pillars Of The Global Economy Family businesses account for a significant share of the global economy. In the UK alone, family firms represent over 85% of private-sector enterprises, employing millions and contributing to economic resilience. Globally, they produce an estimated 70-90% of annual GDP. From small start-ups to iconic brands like Tata, Walmart, Walkers Shortbread and JCB family businesses provide innovation, stability, and long-term growth. Their longevity often sets them apart from other organisations. Research shows that family businesses tend to think beyond quarterly profits, focusing on sustainable practices and long-term success. This forward-looking mindset creates stability not only for the business itself but also for the communities and industries they support. Community Anchors At their core, family businesses are deeply rooted in their communities. They often prioritise local hiring, reinvest in the areas where they operate, and foster a sense of belonging that is difficult to replicate in larger, non-family enterprises. A family-owned café or a third-generation builder doesn’t just provide goods or services—they create spaces for connection, trust, and local pride. These businesses sponsor local sports teams, participate in charity drives, and contribute to the social fabric in ways that extend far beyond their economic impact. A Legacy Of Values Family businesses are unique in their ability to embed values into their operations. They often prioritise integrity, loyalty, and a strong work ethic, traits passed down from one generation to the next. This commitment to principles can drive decision-making, foster trust with customers and employees, and create a legacy of reliability. The intrinsic motivation to preserve and enhance the family name pushes these businesses to deliver quality and innovation. It also encourages them to invest in people, nurture relationships, and build a culture of accountability that stands the test of time. Innovation Rooted In Tradition Contrary to the perception that family businesses may resist change, many are at the forefront of innovation. Their intimate knowledge of their industries, coupled with a deep sense of responsibility to their legacy, often drives them to pioneer new ideas and technologies. This blend of tradition and innovation can be seen in family-owned vineyards adopting sustainable farming practices or multi-generational manufacturing firms leading the charge in green technologies. Their ability to adapt without losing sight of their roots makes family businesses uniquely resilient in times of crisis. Resilience In Adversity Speaking of crises, family businesses have a proven track record of weathering economic downturns and disruptions. Their emphasis on financial prudence, loyalty to employees, and long-term vision allows them to navigate challenges with agility. During the COVID-19 pandemic, many family businesses demonstrated this resilience by adapting quickly—pivoting to new business models, supporting their communities, and protecting their employees wherever possible. Challenges & Opportunities Despite their strengths, family businesses face unique challenges. Succession planning is one of the most significant hurdles and balancing family dynamics with professional demands can also be complex. However, these challenges also present opportunities for growth and reinvention. By embracing professional management, fostering open communication, and cultivating the next generation of leaders, family businesses can thrive for decades—or even centuries. Why Family Businesses Matter Family businesses matter because they represent more than just commerce—they embody the human spirit of perseverance, innovation, and connection. They bridge generations, linking the past to the future with a shared purpose. They create economic stability while anchoring communities with values and traditions. When we support family businesses, we’re not just buying a product or service—we’re investing in the dreams of a family, the strength of a community, and the stability of the economy. In a world of rapid change and corporate consolidation, family businesses remind us that success is not just about profits but about people, purpose, and legacy. They are, in every sense, the heart of the economy and the soul of society. And that is why family businesses truly matter.

Arbikie, the family-owned, single-estate distillery has announced the latest additions to its family of whiskies. The new Highland Rye family is the amalgamation of their previous releases. The Original represents the true character of their rye, wheat and malted barley mash bill, which after years of maturation in new American oak, captures the spice, smoke and sweetness of rye. The Peated matches The Original with casks previously used to mature peated Islay whisky, while The PX matches The Original with Pedro Ximénez casks, the traditional Andalusian sherry wine. Arbikie grows all the grain that it uses to distil with a field to bottle approach, all steps of production happening on site. In 2018, Arbikie released the first Rye Whisky from Scotland in nearly 200 years, reviving the traditional method of growing and distilling rye on farm distilleries. Dr Kirsty Black, Arbikie Master Distiller commented: “This is the next stage of Arbikie; by creating this new core range we continue the revival of rye in Scotch whisky distilling. As farm-based distillers, we want our raw materials to shine and this new family of Highland Rye does just that, each demonstrating the breadth of flavours this grain can produce. We hope you enjoy them as much as we do!” Christian Perez, Head of Maturation commented: “The ultimate goal is to bring an experience to the consumer on the versatility of our Single Grain Rye. The Original provides the building blocks to evoke unique combinations of flavour. The expressions were carefully selected to reach a specific mood or atmosphere for people to enjoy.” Iain Stirling, Co-Owner of Arbikie Distillery commented: “As a legacy family business, this is a very significant day in our journey to building a sustainable, family-owned whisky business. We’re very lucky to be able to grow all the grain that we need to distil, as this helps give our whiskies unique provenance as well as distinct flavours from our coastal location and the rich soils where our barley, wheat and rye grow on Scotland’s sunny and fertile east coast.”

The call came at the Scottish Chambers of Commerce annual dinner where First Minister John Swinney, Labour Leader Anas Sarwar MSP and Scottish Conservatives Leader Russell Findlay MSP were told businesses needed government to act urgently. Dr Liz Cameron CBE, SCC Chief Executive, said: “We stand at a pivotal moment for our economy. The economic headwinds and political turmoil are immensely challenging. and some sectors are at breaking point." “The message tonight is clear: collaboration and understanding between business and government are not just desirable—they are essential.” Stephen Leckie, SCC President, said: “Government policies are critical to creating the conditions for growth. Increasing energy costs, higher tax burdens and new government regulations is a lot for any business to manage and absorb." “We need a renewed focus on tax reform to incentivise innovation, a planning system that enables swift development, and support for key sectors like renewable energy, tourism, and manufacturing. Businesses need certainty, clarity, and collaboration.” First Minister of Scotland, John Swinney MSP, said: “A strong, successful, innovative and dynamic economy is vital to my Government’s aspirations. In preparation for the Budget, I have carefully listened to the business community across Scotland and heard their concerns, in particular around the UK Government’s decision to increase employers national insurance contributions." "Our focus on prioritising investment, removing obstacles to growth, and providing certainty and stability to business will help us build a more resilient Scottish economy and unlock our nation’s full economic potential.” Dr Cameron added: “In a highly competitive world we need a lower cost base, less bureaucracy and more government support from both Holyrood and Westminster." “Business needs targeted measures to ease the burden on businesses struggling with rising costs – including reform of the business rates system, targeted rates relief, and a serious rethink to the rise in employer national insurance contributions. “We don’t need one-off changes or quick fixes. We need a long-term plan that extends beyond election cycles to encourage investment and foster confidence. Governments must place consistent, coherent, and business-friendly policies at the heart of their agendas.” Stephen Leckie, SCC President, committed SCC’s continued support for Scotland’s overseas trade: “As we look ahead to the global environment now, we will double down on our efforts to ensure our prized exports including whisky are marketed globally and that tariffs do not threaten our most valued companies.”

Award-winning licensee Amy Glenie has just taken on her second Shepherd Neame pub – and this time her husband will be behind the bar. Amy, 40, took on The Blue Anchor in Crowborough with the Faversham-based independent family brewer and pub company in 2018. It was her first time as a licensee, after managing a pub at nearby Mark Cross, and she has enjoyed incredible success, winning numerous accolades including two Beautiful South Awards and Shepherd Neame Pub of the Year in 2022. After six years at The Blue Anchor, Amy is now expanding her business to include a second East Sussex pub, The Royal Sovereign in Bexhill-on-Sea. The characterful local boasts a central location in the coastal town, opposite the train station and a five minute walk from the seafront. Her husband Jordan Foster had been supporting her as Head Chef at the Blue Anchor, but is now moving over to a front of house role managing The Royal Sovereign. Amy said: “We recently bought a house in Bexhill, as our son Charlie is now two so we wanted more space, and my Mum lives in the town. The Blue Anchor is well established, so we were looking for a new challenge, and when we saw that The Royal Sovereign was available, it seemed the perfect opportunity. It is a fantastic building in a great location with lots of potential, and it is also just a short walk away from our new home!” The couple took on the pub last month, and have redecorated throughout to offer a lighter, stylish feel, repainting and introducing new décor and lighting. They have also converted part of the ground floor bar to create a galley kitchen, and are now serving a delicious menu of contemporary light bites. Dishes include prawn and scallop toast bao buns with togarashi kewpie mayo; beef onglet tacos; DIY platters comprising locally sourced cheese and charcuterie; and tartiflette doughnuts. Jordan, 35, said: “Before moving into the kitchen, I had experience working in front of house roles, so it’s great to be back behind the bar engaging with customers. I’m running the pub with Will Pepper, who I used to work with at the Blue Anchor. He was my Sous Chef for three and a half years before going on to The Beacon in Tunbridge Wells. We have really enjoyed creating the pub’s new menu together.” The pub currently offers a ground floor bar and dining area, but Amy and Jordan are planning to convert the unused first floor space into a restaurant, titled Rock and Coral. It will offer a selection of contemporary small plates using locally sourced ingredients. Jordan said: “Part of the reason that we wanted this pub is because of its huge potential. The first floor is an amazing space with fantastic panoramic windows, and we thought it would be perfect for dining. We are currently working with the team at Shepherd Neame to transform the area, including introducing a new kitchen and decorating throughout, and we hope it will open in the spring.” In addition to its new menu, The Royal Sovereign has an extensive range of drinks on offer, from Shepherd Neame’s award-winning range of ales and lagers to a selection of premium wines and spirits. Amy added: “Everyone in the town has been incredibly welcoming since we took on The Royal Sovereign. We have so many plans for the pub, and are really excited about what we can achieve.” Shepherd Neame’s Director of Tenanted Pub Operations Greg Wallis said: “We are delighted that Amy and Jordan have taken on a second pub with us. They have done a fantastic job at The Blue Anchor, and we look forward to supporting them as they bring their exciting vision for The Royal Sovereign to life.”

One-in-four (24%) UK employees have taken time off work in the past 12 months due to stress, new research from Avilio has found. The productivity and performance coaching provider commissioned an independent, nationally representative survey of 1284 UK workers, 739 of whom are in management positions. It found that over a third (34%) of workers have experienced burnout in the past 12 months. Of those who are managers, 38% say they are stressed on a day-to-day basis in their professional lives. When managers were questioned about their employers’ response to employee wellbeing, 58% say their organisation has initiatives in place to monitor and improve employees’ wellbeing. A similar number (61%) believe that their organisation cares about their stress and emotional wellbeing. This comes as nearly three-in-ten (28%) employees say they are likely to change jobs between now and the end of 2025. Philippe Masson, CEO of Avilio, said: “Clearly, there’s a disconnect between the wellbeing initiatives in place and the actual needs of employees. Even though many feel their organisation cares about their stress and emotional wellbeing, rampantly high levels of stress and burnout suggest that current efforts are just not enough – it's time for employers to change that." “True support should go beyond awareness and tick-box policies. It requires consistent, proactive, evidence-based solutions that effectively reduce stress and foster a healthier workplace. Such a significant proportion of workers taking time off consistently has clear financial implications for businesses and without robust solutions in place, they will continue paying the price. In addition, they risk losing out on top talent – and with so many looking to leave their jobs, it's clear that retention should be a top priority." “Greater levels of support to reduce stress and burnout would strengthen both employee wellbeing and staff retention rates. After all, a healthy and well-functioning workforce cannot be built on good intentions alone, but instead forged through meaningful policies that truly meet employees’ needs.”

A 230,000 sq ft redevelopment project has reimagined the former site of West One and Castle House in the heart of Leeds, creating a state of the art workspace designed to help ‘innovation thrive and stimulate collaborations between like-minded businesses’ Already 75% pre-let at launch last month, West Village was developed and is operated by Bruntwood SciTech - a joint venture between Bruntwood, Legal & General and Greater Manchester Pension Fund - and was delivered by principal contractor Robertson Construction Yorkshire & East Midlands. West Village comprises a new four-storey extension with external green living walls with two private garden terraces and offers a new mix of coworking, serviced and leased workspaces for innovation-led businesses of all sizes. The redevelopment also benefits from new finishings in the central courtyard with expansive ‘biophilia’ which will be used as a flexible event and outdoor communal space that is available to both businesses located at West Village and the general public. Businesses already confirmed to make West Village their home include global in surtech innovators QBE - who have located their robotics centre and technological development hub at West Village, Australian fintech company, PEXA, and leading coding boot camp providers Northcoders. The design of the new workspace has sustainability and wellbeing at its heart, and is focused around an expansive new entrance space with shared lounge, breakout spaces and meeting rooms. It also has a café operated by independent retailer Second City Coffee and art curated through a partnership with Leeds University students. Improvements have been made to the building to reduce CO2 emissions, improve air quality, reuse rainwater, reduce noise and create new habitats for local birds and wildlife. As part of the redevelopment, the building has been fitted with high efficiency air source heat pumps, sensor technology to promote the use of natural ventilation, new windows and additional wall insulation. Jonathan Sizer, Regional Managing Director, Robertson Construction Yorkshire & East Midlands, said: “West Village gives Leeds a state-of-the-art workspace that has the flexibility to respond to the needs of a diverse mix of tenants. It doesn’t just look fantastic - wellbeing and sustainability run through the whole of the project and it’s clear it will be a catalyst for innovation and collaboration in Leeds for years to come." Andrew Cooke, Regional Director - Leeds, Bruntwood SciTech, said: “West Village is the culmination of a hugely ambitious and important redevelopment project for the city. Leeds has built a reputation as a leading technology ecosystem and for good reason, with hundreds of innovative businesses now calling the city home." “Having already built a successful ecosystem of tech-led businesses at nearby Platform, we are excited for West Village to join and build this community, ultimately adding to Leeds’ burgeoning technology status.” West Village marks the culmination of an ambitious development project by Bruntwood SciTech - a joint venture between Bruntwood, Legal & General, and Greater Manchester Pension Fund.

Willmott Dixon Interiors has been appointed to deliver a new school in Surrey for high-performing mathematicians. The will carry out a refurbishment of Surrey Maths School (SuMS), a state-of-the-art three-storey building on Mary Road near Guildford. SuMS is one of a small number of state-funded, specialist schools for students with a flair for mathematics and other STEM subjects. The school is currently open in temporary accommodation and will serve up to 200 young people aged 16-19 when fully operational in its new home from mid-2025. Previously used as office space, SuMS's new home will be stripped out and reconfigured to create 28,911 square foot of new education space. It will house classrooms, quiet rooms and lab spaces, as well as specialist provision for SEN students, while there will also be an auditorium, school hall and canteen. Willmott Dixon Interiors will also update the building’s M&E systems, including new lighting and air handling units. Improvements will also be made to the existing roof and guttering. It is the first project to be delivered by the contractor via the Department for Education’s (DfE) construction framework and follows the earlier completion of enabling works on site. As part of its commitment to social value, Willmott Dixon Interiors will deliver a series of local community initiatives alongside the main works. They include employment of up to two T-level students and partnerships with five local schools, creating opportunities for work experience placements, site visits and workshops. Josh Armstrong, head of new business at Willmott Dixon Interiors, said: “We are excited to be delivering our first project through the DfE’s framework agreement. SuMS is a fantastic addition to schools in the Surrey region and will provide an exceptional teaching environment for local young people. Our refurbishment will create a number of bespoke spaces for teaching and learning, and we look forward to handing over the completed project next year.” Willmott Dixon Interiors has delivered projects across an extensive range of facilities, such as teaching space, academic and administrative office space, and student facilities, ranging from accommodation to libraries. Notable projects include the £47 million refurbishment of London South Bank University’s London Road Building, and the refurbishment of a multi-purpose space for students at the University of Westminster’s CSE Innovation Centre.

The UK Budget 2024 has introduced some notable changes to Business Property Relief (BPR), prompting fresh considerations for family business owners looking to safeguard their legacy. BPR has long provided tax benefits on qualifying assets, making it easier to pass family businesses to the next generation. Now, with new adjustments, it’s time to reassess and plan for the future. What’s Changing with BPR? Until now, many family-owned business assets could be passed on free from inheritance tax, supporting smoother transitions and continuity. But from April 2026, BPR will be limited to the first £1 million of combined agricultural and business property. Any value above this threshold will receive just 50% relief, introducing potential tax liabilities that family businesses haven’t faced before. For shares listed on the Alternative Investment Market (AIM), relief will be reduced to 50%, regardless of the asset’s value. These changes reflect the government’s aim to increase tax revenues while preserving relief for essential business assets. However, they may lead to significant tax obligations for families transferring business ownership. What Family Business Owners Should Consider With these changes, it’s essential for family business owners to review their plans and ensure they’re prepared. Here are some key steps to consider: Anticipate Tax Implications: With the new £1 million cap, assets over this threshold will face inheritance tax of 20%, which may require additional planning to manage. Taking time now to assess your holdings and tax exposure can make all the difference down the line. Ensure Business Continuity: The additional tax burden could mean some families may need to liquidate certain assets or shares to cover inheritance taxes, which can impact the business itself. Planning for continuity can help keep your business intact and thriving. Review Investments in AIM Shares: The reduction in relief for AIM shares may make them less appealing for inheritance tax planning. Now might be a good time to revisit your investment portfolio and see if adjustments are needed. Seek Professional Advice: Consulting with tax and financial advisers can provide clarity on these new rules and help you explore strategies to reduce tax liabilities, whether through restructuring, alternative reliefs, or trusts. Looking Forward Changes in the Budget may feel daunting, but with proactive planning and the right support, family businesses can still thrive across generations. Taking the time to explore your options, ensure liquidity, and consult professionals will help your family business adapt to these shifts while keeping your legacy strong. About the Author - Jeff Simpson is a Chartered Financial Planner at Hymans Robertson Personal Wealth. Find out more by visiting their website here The contents of this article is for general information purposes only and should not be regarded as financial advice. It should not be considered a substitute for regulated advice on specific circumstances and objectives. Watch an on-demand webinar where Jeff tax expert Anthony Whatling from Alvarez & Marsal, discuss the various outcomes of the Autumn Budget and their implications for family business owners.

Quality national decorating contractor Bagnalls has again been ‘Highly Commended’ for its apprenticeship schemes for the second successive year at the National Apprenticeship and Skills Awards 2024. The UK-wide company succeeded in the Large Employer category, within the Yorkshire and Humber regional heats. Stephen Bagnall, Group Managing Director of Bagnalls, said: “It’s a wonderful honour to receive the ‘Highly Commended’ title for the second year running. We’re extremely proud of the work we do at Bagnalls to support our apprentices and furnish them with the skills required to succeed in their chosen careers. To have this provision independently recognised means a great deal to all of us.” This year the highly respected National Apprenticeship and Skills Awards are celebrating their 21st anniversary, with household names such as Royal Mail, Aviva, Marston’s Brewery and the County Durham and Darlington NHS Foundation Trust competing for the prestigious winner titles. Nominations are accepted from various industries, with this year’s sectors ranging from construction, health and the public sector to IT, science and digital. With over 1,300 entries received nationally, the judging panel had their work cut out to select the winners. The Yorkshire and Humber regional heats saw some incredible businesses receive recognition for their provision for apprentices, with Jet2.com ultimately taking home the crown. All the finalists represent recruitment excellence, high-quality training practices, diversity and career progression. The awards also recognise and reward individual apprentices and, this year, included inaugural awards for both T-Level students and employers. Management Trainee apprentice at Bagnalls’ York branch, Max Rollinson, also saw incredible success at the awards ceremony, winning The Lloyds Banking Group Rising Star of the Year Award! Max completed Level Two and Three Painting and Decorating apprenticeships with Bagnalls, before completing his Level Four Construction Site Supervisor apprenticeship earlier this year. This talented young apprentice will go forward to the national finals of the competition this November, where his colleagues wish him every success. Ellie Jobes, HR Director at Bagnalls, commented: “It’s fantastic to see Max have his talents recognised and rewarded. He is an exemplary Management Trainee and we are thrilled to have him as part of our team. Congratulations, Max – and good luck for the finals. The whole Bagnalls family is cheering you on!” The National Apprenticeship and Skills Awards 2024 are designed to reward the achievements of exceptional apprentices, T-Level students and skills champions, as well as apprenticeship and T-Level employers. Apprentices like Max prove they have gone above and beyond to make a difference during their studies, while employers such as Bagnalls work to champion skills and nurture young talent.

Family Business United is delighted to welcome Mighty Atoms as sponsors of the Small Business category at the prestigious National Family Business of the Year Awards. These awards, the only national awards in the country were founded back in 2012 and celebrate the very best of British family firms across the country. Over the years, winners have come from all corners of the UK and represent young family firms in the early stages of their development up to multigenerational family businesses in all sectors of the economy. The Small Family Business of the Year Award is always hotly contested by family businesses with up to 40 employees. Mighty Atoms specialise in helping SMEs of all sizes to unlock growth through improving their marketing and sales strategies. As Paul Andrews, Founder and CEO of Family Business United explains, “These awards are a highlight of our annual family business calendar and there is always a fantastic atmosphere on the night where the community comes together to celebrate and recognise the contribution that family firms make to the national economy, not just in terms of jobs, income and wealth but also their support of the communities in which they operate and their genuine acts of kindness as a force for good.” “We are delighted to welcome Mighty Atoms as sponsors of this award.” Nominations/Registration for the awards closes on November 30 and all businesses that want to be in the running for one of these prestigious awards needs to complete the short form here: https://www.familybusinessunited.com/memberships/family-business-of-the-year-awards We look forward to announcing the winners at a Gala Evening in London in June.

JCB’s exclusive Golf & Country Club is preparing to welcome back the LIV Golf League next year as dates for the prestigious tournament are confirmed – with deposits for hospitality tickets now being taken. Last summer’s LIV Golf UK by JCB tournament exceeded all expectations with more than 37,000 fans attending the event over three days – making it the most successful LIV Golf event ever staged in the UK. Now it has been confirmed that the event will return to the JCB Golf & Country Club from Friday, July 25th to Sunday, July 27th, 2025, when many of golf’s biggest stars including reigning champion Jon Rahm (Legion XIII), Bryson DeChambeau (Crushers GC), Brooks Koepka (Smash GC), Sergio Garcia (Fireballs GC) and Cam Smith (Ripper GC) will return to the Staffordshire course for the tournament featuring team and individual competitions and fun activities for all ages. JCB Golf & Country Club Director and General Manager Chris Bentley said: “The LIV Golf UK by JCB event was the most prestigious, high profile golf event the JCB Golf & Country Club has hosted since it opened in 2018. The tournament exceeded everyone’s expectations and it was an amazing family occasion, with superb golf and great entertainment. We expect high demand for tickets next year so we urge anyone wishing to attend to mark the dates in the diary now and look out for ticket details once they are announced.” Fans can now secure first access to hospitality tickets by making a deposit at LIVGolf.com, where they can also sign up to LIV X for free to receive exclusive updates and access to tickets before they go on sale. LIV Golf Commissioner and CEO Greg Norman said: “We are thrilled to be returning to JCB Golf & Country Club in 2025. Last season’s event welcomed capacity crowds who embraced the LIV Golf League, which is committed to putting our fans first by delivering world-class team golf and event experiences. We saw a hole-in-one, a finish that came down to the final putt, and Jon Rahm lifting his first LIV Golf individual title along with a team celebration for Legion XIII. It was a fantastic setting for our first visit in 2024 and we’re going to raise the bar next season.” Spanning 240 acres of rolling countryside, the JCB Golf & Country Club has been hailed as a masterpiece in contemporary course design since it opened in 2018. The Club has been voted as one of the Top 10 most exclusive golf clubs in the UK. Photo: Captain Jon Rahm of Legion XIII hits his shot from the first tee during the second round of LIV Golf UK by JCB at JCB Golf & Country Club on Saturday, July 27, 2024, in Rocester. (Photo by Jon Ferrey/LIV Golf).

A spa hotel resort in the heart of the Lake District National Park has played host to high-profile summit on innovation in tourism and what the future holds for the hospitality sector. Low Wood Bay Resort & Spa was the chosen venue for Cumbria Tourism’s Future Trends & Innovation Conference. It brought together a large audience of industry professionals for a packed day of learning, collaboration, and thought-provoking discussions. Featuring six engaging sessions, the event explored key topics shaping the future of the tourism and hospitality industry, including visitor trends, workforce challenges, sustainable food, travel and innovation in marketing and technology. With dynamic panel discussions, audience Q&A opportunities, and exclusive insights from industry leaders, there was a strong focus on collaboration and action to overcome current challenges and build resilience across the sector. Tourism students from Manchester Metropolitan University, Liverpool Hope University, and the University of Cumbria attended a special panel discussion led by English Lakes Hotels Resorts & Venues managing director Ben Berry. After spending the day learning from industry leaders, they shared their insights on the future of the tourism economy. Ben Berry says: “This is one of the most exciting conferences we’ve been asked to host here at Low Wood Bay for many years. We were fascinated to hear about the latest creative ideas in tourism, future trends and use of technology to improve visitor experiences in the Lake District." "Innovation is a cornerstone of our own approach to hospitality as we aim to give our guests more enjoyable stays with us, whether that’s through new technology, modern comforts or the traditional high standards of customer service which reflect the venue’s exceptional natural environment.” Event host, Andrew Stokes OBE, England Director, Visit England gave his thoughts on the biggest challenges for the sector: “Tourism and hospitality face challenging times, but our industry’s resilience is a strength. Skills remain a major challenge, and improving the perception of the visitor economy as a great place to work is crucial." “Rising costs are also impacting SMEs, highlighting the need for constant innovation - embracing change is essential to stay ahead. In Cumbria, we’re fortunate to have a strong foundation, with widespread recognition of the visitor economy’s importance and the goodwill to welcome visitors with open arms." The conference was sponsored by English Lakes Hotels Resorts & Venues as a flagship event in Cumbria Tourism’s 50th-anniversary year. It has raised £14,000 for the Cumbria Tourism 50th Anniversary Fund, launched in partnership with Cumbria Community Foundation. The fund will go towards encouraging and supporting young people to remain in Cumbria, providing them with opportunities to kickstart their training and careers in the tourism and hospitality sectors. Gill Haigh, Managing Director of Cumbria Tourism comments: “Our Future Trends & Innovation Conference was an incredible day of learning, discussion, and collaboration, bringing together over 160 people to address the challenges and opportunities ahead for Cumbria’s tourism and hospitality sectors." “The insights and conversations from the event will also play a crucial role in shaping Cumbria Tourism’s business planning and strategic focus, helping us better support local businesses and enhance the region’s destination appeal in the years to come." “Thank you to our sponsors, speakers and finally our attendees, with your help I can confirm that the event raised an amazing £14,000 for our 50th Anniversary Fund, which will support young talent and ensure the future strength of our visitor economy.” English Lakes Hotels is already adopting new technologies and innovation across its hotels in the Lake District and North Lancashire, not least in terms of sustainability and renewable energy. It’s hydropower turbine project at Low Wood Bay Resort & Spa is a prime example, with various solar power and biomass initiatives also being developed. Around a third of Low Wood Bay’s current electricity needs can be drawn from generating its own power with its on-site hydroelectric turbine. Using a pipeline from the fellside beck, the automated hydropower system manages flow and output in relation to the available water. It generates around 53-60kW to achieve up to 200MWh of electricity per year.