A family-run nursing home in the New Forest has been named ‘Hampshire Nursing Home of the Year’ – beating almost 400 others. Gorselands Nursing Home in Burley is run by the Gibbs family and was nominated by residents and their loved ones. The expert and independent judging panel also took into account reports from mystery shopper-style inspections. Known for its stunning location, excellent food, social activities and high-quality expert care, Gorselands’ reputation has been 30 years in the making. Managing Director Mark Gibbs received the award from TV doctor Hilary Jones and thanked all the staff for creating the environment of care that led to the accolade. He said: “It was a complete surprise to be named winner by Dr Hilary. Although we were shortlisted I hadn’t considered that we might actually win. It ’s thanks to our wonderful staff that we have such a great nursing home and it’s thanks to our residents and their families that we were nominated." “My wife Evgenia and I started working in the care sector due to my late mother encouraging us to take over the reins at Gorselands." “It was so both she and my father could eventually retire - and so she could undergo treatment following a terminal cancer diagnosis. We left our previous careers to take over the home and make it the dream she had always envisioned." “Sadly, my mother passed away three years ago, but I know she watches over us, and I know she would be incredibly proud of Gorselands winning the award. Over the years, Evgenia and I have developed a true love for Gorselands, and now feel that we have 35 parents who we get to see on a daily basis." “The love, humour and sense of family is something that touches us in more ways than one can imagine. We are also so fortunate to have such a fantastic team.” The accolade was given by the Hampshire Care Awards run by the Hampshire Care Association.

Landermeads, the family business operating in the nursing homes and supported living sector took home two titles at the prestigious National Family Business of the Year Awards organised by Family Business United. Landermeads took home the title for Midlands & Central Family Business of the Year and then went on to win the National Health & Welfare Family Business of the Year Award for 2024. The awards were presented at a gala evening in London where over 150 guests convened to celebrate the very best of British family firms. As Paul Andrews, Founder and CEO of Family Business United explains, “This is always a fantastic evening where the family business community comes together to celebrate the very best of British family firms. Family firms are the engine room of the national economy and these awards celebrate all of their achievements. All of our winners are fantastic examples of great British family firms and it is a real honour to host these awards and celebrate with them.” "Landermeads is a business run by husband and wife Ros and Rob Heath, and their son, Jay, which has family at the heart of all they do. They believe in family – in the strength of togetherness, inclusion and validation. In the Landermeads community they aim to understand the strength in their own vulnerability and create meaningful relationships with the family members they support enabling them to live well. Their belief in family is a legacy they initially shared with Phyl and Barry and Margaret and Derek, Rob and Ros’ parents. When Landermeads was a fairy tale in their young inexperienced minds they were the ones to believe in and support Ros and Rob to make it happen." As Colleen Gostick, partner at sponsors Buckles, and one of the judges of the awards adds, "Widespread family membership, an innovative approach to meeting customer needs which is emotion-led and enhanced attitudes to training, this truly is a family business with family values deeply embedded to their core." "This is an example of a standout family business where family now encompasses the entire staff and all their stakeholders, including the local community with a focus on the wellbeing of all. They are truly inspirational in what they do and how they do it. It was impossible not to be impressed with their submission and the numerous examples of what they do in terms of CSR, fundraising and community engagement," added Colleen. As David Twiddle, Managing Director of TWYD & Co, a fellow sponsor and judge of the awards added, "Health and welfare is a sector that has strong links to the values of empathy, kindness and caring which aligns well with the very essence of what Landermeads in all about." "They are undoubtedly a compassionate, caring family business that took a decision back in 2013 to become emotion-led and make a cultural change to what was already a successful family business." "This business is inspirational, pioneering and worthy winners of these awards," concludes David. As Ros Heath, CEO at Landermeads adds, "We support vulnerable adults of all ages who are often challenged by life and can feel a loss of identity. They need to feel loved and part of something - we are a family business and as such share the feeling of inclusion with the people we support and employ." "Our family business is a family community and we are absolutely delighted to win both of these awards in recognition of what we do as a business." "What we do matters and is down to the hard work and endeavour of each and every one of the people who have been part of the Landermeads journey and help us make a difference to the lives of those we care for and support each and every day."

Independent family brewer and pub company Shepherd Neame has raised £30,000 for its Charity of the Year, FareShare. FareShare is the UK’s biggest charity tackling the environmental problem of food waste for social good. It works with the food industry to get good to eat food, that might otherwise go to waste, to a network of over 8,000 charities and community groups across the UK. Shepherd Neame launched its partnership with FareShare in July last year, and fundraising activities by team members at the brewery and across its pub estate have included taking part in the Peak District Ultra Challenge in Dorset, a Brewery Bake Off competition, photography competitions, raffles and quizzes. As part of its fundraising activities, the company pledged to donate 50p for every Kids’ Meal Deal sold on its new Menu for Minis, which went live in August 2023. It also continues to partner with Pennies, the digital charity box. Customers drinking and dining at selected pubs are invited to make a 25 pence donation when they spend over £25 and pay on a card via Chip & Pin. Every penny given goes to charity: 90% to FareShare and 10% to Pennies. In addition to raising money for the charity, Shepherd Neame offered team members the opportunity to take time away from their roles to volunteer with FareShare. In April, a group of 10 team members spent the day at The Felix Project, FareShare’s London delivery partner, in Poplar, East London. They undertook tasks including preparing and packing meals, and delivering them to local charities. It is Shepherd Neame’s fifth Charity of the Year partnership following the relaunch of its Sheps Giving charitable arm in 2018. The Sheps Giving committee co-ordinates the donation of thousands of pounds worth of beer each year, along with vouchers for our pub and hotel estate, to local groups and individuals in support of their fundraising activities. Shepherd Neame’s Chief Executive Jonathan Neame marked the end of the partnership by visiting the team at FareShare’s warehouse in Ashford, Kent, on Wednesday (June 26) and presenting a cheque to Head of Fundraising Kirsty Ford and Warehouse Manager Emma White. He said: “We are committed to doing the right thing for our communities, our people and our environment. When we were choosing our charity partner last summer, we wanted to work with an organisation which made a real difference to families and individuals in need, and FareShare does just that. Their ethos also fits with our ongoing efforts throughout the business to limit waste and recycle wherever possible, in line with our pledge to achieve zero waste to landfill by 2025." “We have been pleased to see our team members and pub partners really get behind the charity during the past 12 months, organising events and offering their time to volunteer, and we are delighted with the amount raised for such a fantastic cause.” Kirsty Ford, Head of Fundraising at FareShare said: “We are so grateful to Shepherd Neame for their continued support for FareShare. These invaluable donations help us get good-to-eat food to the people who need it rather than going to waste. Every day, the food we redistribute to a network of over 8,000 charities in every region helps to strengthen communities. From homelessness shelters and afterschool clubs to refuges and older people’s lunch clubs, these groups are all working harder than ever to provide people with a hand up, not a handout." “Shepherd Neame’s generous support for FareShare - both through donations and time volunteered – is instrumental in helping people affected by the cost of living crisis. This support means charities can unite more people through food to form connections and access essential support services. Thank you for helping FareShare make the food go further.”

Denholm Logistics Group proudly hosted a 'World of Work’ Day in partnership with The Prince's Trust, welcoming young adults from The Trust’s Explore Programme to their Liverpool office. The day commenced with a warm welcome from Martin Hall, Denholm Logistics Group Commercial Director, who introduced the Denholm Group and its various business divisions. This set the stage for a series of motivational talks by Denholm Logistics employees from different areas within the logistics division. They shared their personal stories, detailing their journeys through school, college, their first ventures into full time work to their current careers. The young visitors were highly engaged, posing insightful questions, demonstrating their keen interest in understanding how the industry operates. Following the talks, the young group was given a tour of the office, and they were particularly fascinated by the Port & Agency Services division, where they observed the dynamic operations on screens displaying the ships and cruises managed by the team. Martin Hall commented on the success of the day: "Denholm Logistics Group is a proud supporter of The Prince’s Trust. We are keen to encourage and support young people in our local communities. The ‘World of Work’ workshop has been a wonderful way of introducing diverse options open to them within the logistics industry." “It was great to host this event in Liverpool and have the opportunity to motivate and inspire the next generation. We are committed to supporting the wellbeing and development of young people through initiatives like this." Kelly Crawford, Head of Service Delivery for the North West, at The Prince’s Trust said: “We are thrilled to have partnered with Denholm Logistics Group once again this year for the ‘World of Work’ day. These workshops provide young people with individual choices, they learn about local industries and future sectors that will support them on their career and training journey.” Denholm Logistics Group is a division of diversified family-owned business The Denholm Group. The group has been a proud partner of The Prince's Trust for five years, continually striving to enhance the prospects of young people through various initiatives, including 'World of Work’ Days'. This collaboration underscores Denholm's dedication to making a positive impact on local communities.

KFE, the UK's leading supplier of Kiremko high efficiency frying ranges to the fish and chip sector has taken the East and East Anglia title in the prestigious National Family Business of the Year Awards organised by Family Business United. The awards were presented at a gala evening in London where over 150 guests convened to celebrate the very best of British family firms. As Paul Andrews, Founder and CEO of Family Business United explains, “This is always a fantastic evening where the family business community comes together to celebrate the very best of British family firms. Family firms are the engine room of the national economy and these awards celebrate all of their achievements. All of our winners are fantastic examples of great British family firms and it is a real honour to host these awards and celebrate with them.” "KFE are deserving winners of the East & East Anglia Family Business of the Year Award for 2024 with the judges impressed by the creativity and innovation that has been part of their evolution to date." "They also shine in their commitment to sustainability and energy efficiency since becoming carbon neutral in 2023," concludes Paul. Jennifer Leeder, one of the judges for these awards and a partner at Birketts, sponsors of the East & East Anglia award adds, "KFE are a great family business who like many other family firms work with and support plenty of other family businesses across the UK, as well as supporting the wider community in which they operate through extensive fundraising activities." "KFE really is a special business and deserve all the accolades associated with winning this award," she concludes. Paul Williams, Managing Director of KFE is delighted to receive this award, adding that : "Receiving this award is testament to the dedication, passion and values that define our family business. It's not just a win for us, it's a celebration of the enduring spirit and unwavering commitment that runs through everyone within the KFE family."

The UK’s largest family-owned furniture retailer has scooped two major awards at a prestigious awards ceremony which celebrates the very best of British family-run firms. Furniture Village was named Retail Family Business of the Year and London and South East Family Business of the Year at the 2024 Family Business of the Year Awards. The business was also runner up in the Supreme Champion Family Business of the Year 2024 category. The retailer was recognised for its consistently innovative approach to retail, fantastic customer service, quality products, rich and meaningful family-first culture, charitable activities and strong growth performance. Charlie Harrison, Managing Director at Furniture Village, comments: “We are delighted to have won two awards at this year’s Family Business of the Year Awards." "As a family-run business, we are so proud to be recognised for our family-first culture and values. Family is at the heart of our business – we are not only family-owned and run but many other families also put their heart and soul into our business every day. These awards are a real testament to our staff, their hard work, dedication and commitment and we are thrilled that this has been recognised.” Businesses were judged on a host of criteria including philanthropic activities, as well as how much involvement family members play in the day-to-day operations. Family Business United’s Founder and CEO, Paul Andrews, comments: “It is an absolute honour to celebrate Furniture Village and recognise its incredible contribution to the local, regional, and national economy." "Family firms make a vital contribution to the economy in terms of employment, income generation and wealth creation, not forgetting their activities in communities and charitable support and it is an honour to host these awards and give recognition to their endeavours." “Furniture Village is a family business bursting with the energy, passion and ambition of its founder which continues into the current generation and the leadership team. Like all great family businesses they achieve their success by creating and sustaining a holistic culture for their business that serves the needs of all its stakeholders.” “Furniture Village is a truly progressive family business, making the most of their family values and embedding them well into their team, enhancing the retail experience of their customers and deserving winners of both these awards.” Furniture Village was also recognised for its commitment to employee satisfaction. In 2023, Furniture Village won three Best Companies Awards, including UK’s Fourth Best Large Company to Work For, and Best Companies Special Award for Best Improver 2023. Also, in 2023, Furniture Village introduced its Family Partnership Profit Share Scheme and in August, the first Family Partnership pay-out was shared among 1200+ delighted Furniture Villager employees. Charlie Harrison, Managing Director at Furniture Village, comments: “We were delighted to introduce our Family Partnership Profit Share Scheme last year. It has brought our team ever more aligned, engaged and productive and is already proving to be an excellent recruitment and retention tool. Despite market challenges, it is remarkable that we are achieving our profit target. This is thanks to the commitment and dedication of every single member of our team, each of whom will share the profits of the business, thanks to the new scheme." "I know that every member of our team will be so proud that our success as a family business has been recognised with these awards.” The awards ceremony, which takes place annually, was held at the London College of Physicians and was sponsored by investment firm, Brooks Macdonald, amongst others.

Family businesses, ranging from small local shops to multinational corporations, are the backbone of economies around the globe, making a significant collective impact through the jobs they provide, the income they generate, the wealth they create and the broader impact they have on the communities in which they operate. These enterprises are characterised by their unique blend of familial ties and business acumen, which often results in a strong sense of loyalty, long-term planning, and community involvement. Despite the challenges they face, family businesses play a crucial role in driving economic growth, fostering innovation, and maintaining social stability all around the world. Economic Contributions Family businesses are significant contributors to global economies. In many countries, they represent a substantial portion of the private sector. For instance, in the United States, family businesses account for approximately 64% of GDP and employ over 60% of the workforce. Similarly, in Europe, family-owned firms make up over 85% of all businesses, contributing significantly to employment and economic output. Within the UK family firms generate £1.7 trillion turnover annually and employ around 12 million people. Some of the UK's largest and most well known family firms include: JCB Arnold Clark Warburtons Walkers Shortbread Laing O'Rourke Corporation Pentland Group PLC Timpsons Furniture Village Thatchers Cider Wyke Farms These businesses often demonstrate resilience in economic downturns due to their long-term orientation and conservative financial practices. Unlike publicly traded companies that may focus on short-term gains to satisfy shareholders, family businesses are typically more concerned with sustainable growth and preserving the business for future generations. This perspective allows them to weather economic storms more effectively and contribute to economic stability with leaders of multi-generational family firms viewing their role as stewards or custodians of the business for future generations. Innovation and Entrepreneurship Family businesses are hotbeds of innovation and entrepreneurship. The combination of a long-term perspective and a deep understanding of their industry enables these businesses to invest in research and development, pursue new opportunities, and adapt to changing market conditions. Family firms often possess a profound knowledge of their market, accumulated over generations, which allows them to identify and capitalize on niche opportunities. Furthermore, the entrepreneurial spirit is often passed down through generations, fostering a culture of innovation within the family. Many successful family businesses started as small enterprises, growing and evolving over time due to their ability to innovate. For instance, companies like Walmart and BMW began as small family-run businesses and have since become global leaders in their respective industries. Social and Cultural Impact Beyond their economic contributions, family businesses have a profound social and cultural impact. These businesses are often deeply rooted in their communities, providing not only jobs but also a sense of identity and continuity. In many cases, they are the major local employer and without them the community could potentially struggle to survive. Family businesses tend to prioritise community involvement and social responsibility, investing in local initiatives, supporting charities, and participating in community events. This local engagement fosters a strong sense of loyalty and trust among customers and employees alike. Employees in family businesses often feel a greater sense of belonging and commitment, which can result in lower turnover rates and higher levels of job satisfaction. Additionally, the ethical values and principles upheld by many family businesses contribute to building a more socially responsible business environment. Challenges Faced by Family Businesses Despite their many advantages, family businesses also face unique challenges. Succession planning is one of the most talked about and potentially challenging issues, as the transfer of leadership from one generation to the next can be fraught with difficulties. Many family businesses fail to survive beyond the second or third generation due to conflicts among family members, a lack of interest from younger generations, or inadequate succession planning. Balancing family dynamics with business operations can also be challenging. Personal relationships and emotions can complicate decision-making processes, leading to conflicts that can affect the business's performance. Moreover, the desire to maintain family control can sometimes hinder growth opportunities, as external investors may be wary of the influence of family members on the business. Strategies for Success To overcome these challenges and ensure long-term success, family businesses can adopt several strategies: Professionalise the Business : Introducing formal structures and processes can help separate family issues from business operations. Hiring non-family executives and forming advisory boards can bring in fresh perspectives and expertise. Succession Planning : Developing a clear and transparent succession plan is crucial. This includes identifying potential successors early, providing them with necessary training, and involving them in decision-making processes. Conflict Resolution Mechanisms : Establishing mechanisms for resolving conflicts, such as family councils or mediation processes, can help address issues before they escalate. Balancing Tradition and Innovation : While preserving family values and traditions is important, family businesses must also embrace innovation and adapt to changing market conditions to stay competitive. Diversification and Growth : Exploring new markets, products, or services can reduce dependence on a single source of revenue and provide growth opportunities. Communication : Family businesses need to ensure that they have appropriate communication mechanisms in place to share information with all stakeholders and to minimise potential for misunderstandings. Open and honest conversations can also avert any issues. Family businesses have demonstrated remarkable success across the globe. In Asia, the Tata Group in India is a prime example of a family business that has grown into a global conglomerate, with operations in over 100 countries. Founded in 1868, the Tata Group has maintained its commitment to ethical business practices and community development, earning a reputation for corporate social responsibility. In Europe, the LEGO Group, founded by Ole Kirk Christiansen in 1932, has become one of the world's leading toy manufacturers. Despite facing financial difficulties in the early 2000s, the company restructured and returned to profitability by focusing on innovation and expanding its product lines. In the United States, Mars Inc, a family-owned business since its founding in 1911, has grown into one of the largest privately held companies in the world. Known for its diverse range of products, from confectionery to pet care, Mars Inc. has maintained its commitment to quality and innovation while remaining privately owned. Family businesses are indispensable to the global economy, driving growth, fostering innovation, and contributing to social stability. Their unique blend of familial commitment and business acumen enables them to navigate challenges and seize opportunities in ways that other businesses might not. By addressing the inherent challenges and adopting strategies for long-term success, family businesses can continue to thrive and play a vital role in shaping the future of the global economy.

The Protection for Everyone Charter, launched by health and safety news publisher SHP, calls for well-fitting personal protective equipment (PPE) to be seen not just as best practice, but as the minimum standard for all. Arco is one of the first organisations to sign up and support the charter, along with UK industry names such as National Highways, IOSH, Vodafone and Heathrow Airport.   Those who sign the charter are signing up to the following commitments: To uphold the value that all workers deserve access to well-fitting PPE to work comfortably, with the understanding that standard sizing of PPE is not a one-size fits all. To proactively source suitable and correctly fitting PPE to meet the individual needs of any employees who require it, with the understanding that PPE may need to be sourced from more than one supplier. To work with any individual employee that has concerns or issues with the PPE provided to allow us to provide a suitable and well-fitting alternative To provide inclusive PPE for all as part of our dedication to the health, safety and overall wellbeing of our employees. To lead by example and share best practice with our contractors and suppliers. Despite improved availability of PPE designed for women in recent years, research carried out last year by the National Association of Women in Construction (Yorkshire) found that 59.6% of women surveyed were still not being provided with it1. Arco has previously pledged its support for SHP’s Protection for Everyone campaign, which aims to shed light on the importance of well-fitting PPE and advocate for meaningful change on a governmental level. Guy Bruce, chief executive of Arco, said: “At Arco, we understand that PPE is not ‘one-size fits all’, and we firmly believe everyone should have access to the right PPE to ensure they can work comfortably and safely." “As the UK’s Experts in Safety, our core purpose is to keep people safe at work, and this means all people." “We fully support SHP’s Protection for Everyone campaign and are proud to be among the first to the sign the charter. We encourage our partners and customers to do the same, and help to ensure safety really is for everyone.” Katy Robinson, PPE campaigner and co-chair of the National Association of Women in Construction Yorkshire, said: “It’s fantastic that there are so many companies that have already pledged their support by signing this charter." “It is a huge step forward in ensuring that all workers are provided with PPE that fits, to make the industry not only a safer place, but a more inclusive place, too.” Find out more about the Protection for Everyone charter and campaign. See Arco’s range of Women’s PPE and Workwear.

Multi award-winning office and commercial cleaning company Cleanology has launched its annual fundraising event – now in its fourth year – in aid of The Hygiene Bank. The much-heralded fundraiser has been a huge success after raising over £78,000 in its first three years. This year the popular event is being held on Wednesday 9 October, at the internationally renowned Hard Rock Café in the heart of London’s Mayfair. Dominic Ponniah, CEO and Co-Founder of Cleanology, said: “When we held our first event four years ago, we had no idea that four years later the scale of hygiene poverty would be such that this hidden crisis has grown exponentially." "I am proud Cleanology is again leading the fight against hygiene poverty and that we continue to partner with The Hygiene Bank, a grassroots charity dedicated to ensuring that feeling clean is not a luxury but a basic right for everyone in our society”. Ruth Brock, CEO of The Hygiene Bank, said: “Cleanology has been more than a supporter of The Hygiene Bank, they are a true partner in our mission to end hygiene poverty in the UK." "Their unwavering support over the years has made a tangible difference in the lives of thousands of families pulled into hygiene poverty, and as we launch this event together, we celebrate not only the progress we have made but also the enduring partnership that makes it all possible. Together, we are changing lives”. Last month, the British Cleaning Council (BCC) called on the cleaning and hygiene industry to get behind the fight against hygiene poverty and support in any way possible. In May this year, The Hygiene Bank unveiled shocking findings from its latest research report ‘Hygiene Poverty in 2024’. It now estimates that 4.2m adults in the UK are currently living in hygiene poverty, a significant increase of 1.1m people compared to the findings in 2022, highlighting the escalating severity of this silent crisis. The study, conducted by YouGov, uncovers the devastating impacts of hygiene poverty on individuals and families across the nation, exposing the effects hygiene poverty has on mental and physical health and how it acts as a barrier to education and work. Key findings from the research include: · In the past 12 months, 69% of those affected by hygiene poverty have had to choose between paying for food or bills and buying toiletries and cleaning products. · 65% of parents affected by hygiene poverty have had to choose, in the past 12 months, between buying hygiene products for themselves or their children. · Those who have experienced hygiene poverty in the past 12 months are more likely to have gone without razors (50%), laundry detergent and cleaning products (46%) and deodorant (42%) because they couldn’t afford it. This year’s sponsors – all committed to the fight against hygiene poverty – are cleaning & hygiene products manufacturer Evans Vanodine, janitorial supplier Futures Supplies, insurance brokers Darwin Clayton, field service management software company BigChange, washroom services firm Liberty Hygiene, workforce scheduling firm Rotageek, drainage experts DALROD and janitorial suppliers & distributors Bunzl. At the fundraiser up to 200 expected guests can look forward to an array of entertainment including a live DJ, networking, refreshing cocktails, Hard Rock classic burgers, a lively auction and raffle with amazing prizes, all in the surroundings of a venue renowned for authentic dining and world class entertainment. The Hygiene Bank is a people-powered charity and social movement, committed to tackling hygiene poverty in communities across the UK. The Hygiene Bank believe that no one should have to choose between staying clean and meeting other basic needs. Through their network of projects, they provide essential hygiene products to those experiencing poverty or crisis. Cleanology – headquartered in Vauxhall, South West London, and with regional offices in Manchester, Birmingham, Bristol and Scotland – runs campaigns throughout the year to raise funds and awareness for hygiene poverty and staff participate in fund-raising opportunities such as marathons. Tickets and more information can be found here.

UK family businesses are being urged to help employees overcome tech shame in the workplace. Experts have named six ways businesses and employees can tackle feelings of embarrassment when faced with technical issues, including learning the lingo and attending online classes. Small and medium UK businesses must address tech shame among employees if they are to thrive and succeed in the modern market, experts have warned. Experts from TelephoneSystems.Cloud have put together tips to help employees and business leaders overcome embarrassment when it comes to technology in the workplace. Tech shame refers to embarrassment or inadequacy when faced with technical issues because of gaps in skills and knowledge. The phenomenon has become more common in the workplace since the pandemic accelerated technological growth, leaving many workers unable to cope with new systems and tools. Tech shame is a real issue affecting businesses, and consequences include decreased productivity and engagement among employees, missed opportunities, and a negative reputation amongst clients and stakeholders. On a personal level, it can cause severe confidence issues in workers, isolation, and stunt career progression. Some steps that can be taken to alleviate tech shame in the workplace include attending classes and training to boost confidence and morale and learning the meaning behind intimidating tech terms. Juliet Moran, from TelephoneSystems.Cloud said: “It is usual for workers to feel embarrassed about not understanding technology, especially if working in a tech-savvy environment." “It is vital that employers create a safe environment so employees feel comfortable enough to ask for help and training if needed. Falling behind on technological developments is not only bad for the company, but also for personal employee growth." “Struggling to get to grips with tech in the workplace can be challenging for both employee and employer, so anyone who believes it is causing an issue should follow the necessary steps to overcome it." “Attending technology classes and keeping up to date with industry trends are just some ways professionals can combat tech shame at work.” Experts have revealed their top tips to alleviate and overcome tech shame: Take A Class/Offer Training Basic technology classes are the perfect way to tackle a fear of tech, and they can be done in person or virtually online. From a local college to Microsoft courses, depending on proficiency, many options exist. Online classes and self-help videos on YouTube tend to be self-paced, so there is no pressure. Popular software programmes also often offer learning modules to support development. If employers feel a lot of tech shame in their office, they should provide training modules and days to their employees. Don’t Blame Age Some workers may need more confidence around computers and technology, especially when younger colleagues showcase their technology-related capabilities. Although this can be intimidating, blaming age for technological shortcomings is not the way forward. Age says nothing about ability; professional goals can be reached with a willingness to learn. Stay Current Staying in touch with new trends is essential, so research specific industry and technology blogs and subscribe to relevant newsletters. This will provide a general sense of what applications others in the industry use. Being up to date with new tech advancements will give professionals the confidence to apply them to their work. Learn The Lingo Technology can often seem a lot more intimidating than it is because of the unfamiliar language. Once workers get their heads around it, things will get easier. Do some online research and look at resources to break down technological definitions and build them into workplace vocabulary. Practice Makes Perfect Don’t be afraid to play around with tech and systems to explore what it does and how it works. It’s a good idea to start by trying out smaller, more manageable tasks to work up to more complex ones steadily. Accomplishing smaller steps will give confidence and gradually limit tech intimidation. Create An Open Culture Business leaders must create an open work culture to promote employees' transparency and openness. This is so people feel comfortable enough to come forwards with any tech concerns and can be offered the appropriate advice and training. There should be an open dialogue between employee and employee to encourage honest and open feedback and communication so the company can evolve and thrive in today's digital world.

Businesses in the UK are most likely to say they are failing to unlock the full potential of their employees and poor workforce planning is holding back growth for most organisations. According to a survey conducted in 13 countries by specialty talent solutions provider Kelly , businesses in the UK struggle most with recruiting specialised talent and developing their existing workforce. Key Findings: Businesses in the UK are least confident in their ability to recruit specialised talent. UK workers say lack of skills development and career opportunities top frustrations. Employers feel unprepared for how AI might affect their business. Despite this, UK employers are most likely to consider employee wellbeing and most confident in their ability to improve diversity, inclusion, and belonging. The fourth annual global workforce report from Kelly, Building a Resilient Workforce in the Age of AI, shows more than half of senior executives in the UK say they are not unlocking the full potential of their workforce (51%) and that poor workforce planning is impeding business growth (52%). Furthermore, 2 in 5 executives (43%) say they are missing business opportunities due to lack of talent. More than a quarter (29%) of executives in the UK express confidence in recruiting talent with technical or highly sought-after skills, the lowest rating among the 13 countries surveyed. By comparison, 67% of executives in Germany say they are confident in recruiting specialised talent. However, the survey indicates UK businesses don’t offer adequate training programs to tackle these challenges. UK workers identify a lack of skills development (29%) and a lack of career progression opportunities (25%) as their top frustrations. They are among the least likely to say their teams have the skills and capabilities required to achieve their objectives. Among executives surveyed globally, those from the UK are most likely to cite insufficient development opportunities as reason for employee turnover (32%). Adelle Harrington, Vice President, EMEA, at KellyOCG said: “These findings are eye opening. They stress the importance of developing long-term workforce strategies that focus on the right mix of permanent and contingent workers, effective skills development, and employee engagement.” Furthermore, AI is changing the talent landscape dramatically – and employees feel unprepared. Although most employees recognize change is coming, only 38% say they have received AI-related training and two-thirds (67%) expect AI to impact their roles. While a third (37%) feel positive about this, 3 in 5 (62%) have negative or mixed feelings. Organizations need to provide clarity about how AI will be deployed and train employees to use it effectively, only then will the workforce feel equipped to face the future with confidence. Despite these challenges, the survey identified bright spots. Executives in the UK were most likely to say that improving employee wellbeing is a top priority (35%) and most (55%) said they are providing more wellbeing support than they were a year ago. UK businesses were also least likely to say they have mandated onsite work (43%) and most confident in their ability to improve diversity, inclusion, and belonging (63%). Executives in the UK were also most likely to describe their workforce as “highly resilient” (58%). Whilst the report highlights the areas UK employers are excelling in, it’s clear that businesses require support in recruiting, maintaining and nurturing their current talent to help their business grow.

Gibsons Games are the winner of this year’s Small Family Business of the Year Award at the Family Business of the Year Awards. Managing Director and great-granddaughter of the founder Kate Gibson accepted the reward on behalf of the company, who were thrilled to be recognised by Family Business United for their outstanding contributions. Gibsons Games is a family-run business – their enduring mission is to bring people together with the joy of puzzles and games. The company is distinguished for honouring its heritage while remaining fresh and relevant for modern audiences. Gibsons Games has been around since 1919 is are now into its’ fourth generation with Kate Gibson at the helm. Proud of their British heritage, Gibsons update their iconic Blue Box jigsaws with new designs several times a year, as well as introducing fresh new puzzle ranges alongside. Their products remain vibrant and exciting – testament to why Gibsons are still a household name. Most recently these have included a brand-new range of Team GB puzzles and games, which are now available for purchase ready for the Paris 2024 Olympic Games. Additionally, in November 2023, Gibsons were awarded their B Corp certification for upholding exemplary ethical, social and environmental practices. This has included charity initiatives, environmentally friendly manufacturing and distribution, a highly inclusive product range featuring dementia-friendly puzzles, and a positive working culture. Kate Gibson states, “We are absolutely over the moon to win this award! Being recognised as a Family Business of the Year is a real testament to the hard work and dedication of our whole team. We are hugely proud to part of the family business community that does so much for the UK economy.” Paul Andrews, Founder of Family Business United, states, “Family businesses are the backbone of the UK economy and often the unsung heroes too. Family firms are significant contributors to the economy in terms of jobs provided and income generated and behind each family firm are individuals driving them, making decisions and looking to the future. They take the long-term view and invest in their businesses and the communities in which they operate. We created the Family Business of the Year Awards to celebrate the contribution family firms make to the UK economy and it is a pleasure to crown amazing winners each year.” "As our winner of this award, Gibsons are the epitome of a family business, a force for good in business supported by a culture based on solid family values. They are a thoughtful and caring business that designs innovative product with a purpose and do business the right way." "This is a business with a good history and heritage dating back to 1919 who love 'creating joy' and they constantly innovate to remain relevant as a business too. Gibsons are a business with a good heart that make a difference and thoroughly deserve all the accolades that winning this award brings."