Join Paul Andrews as he interviews the entrepreneurial third generation family business directors of Dunsters Farm, Managing Director Hannah Barlow and her brother Operations Director Tom Mathew. Dunsters Farm is an award-winning family firm with strong values and entrepreneurial spirit at their core, nimble and innovative and focused on the future. As a wholesale food distributor at the start of the pandemic they were quick to adapt, introducing a new B2C business with new products and a new website. In their own words, it is important to ‘focus on the business and not get caught up in the day to day operations’ and to ‘keep the show on the road’ too.

Paul Andrews talks to Ally Maughan, CEO of People Puzzles to identify some of the ways that family businesses should respond to the incredible rate of change that 2020 has seen as a result of the pandemic. How should family business owners respond and what can they do to ensure that their people strategy remains relevant to support the ongoing needs of the business. “When people don’t feel safe, supported or emotionally secure, they simply cannot do their jobs” – Josh Bersin This short session looks at some of the things that should be on the family business agenda when it comes to people and suggests five key areas of focus.

Paul Andrews speaks to Steve Clarke from Freeman Clarke about the way family businesses can use systems to manage risk and improve management processes as they move forward.

Sound Leisure are the longest continuous manufacturer of Jukeboxes and have been manufacturing high quality Jukeboxes in Yorkshire since 1978. Set up by Alan Black in 1978 the company is still family owned and run by the original family. Sound Leisure remain one of only two traditional Jukebox manufacturers in the World and are the only manufacturer in Europe to be producing classic styled Jukeboxes. Originally launching their first vinyl playing Jukebox in 1980, Sound Leisure was the first manufacturer to re-engineer a vinyl 45 playing Jukebox in 2016 and in 2018 launched an LP playing version to celebrate the companies 40th and the LP’s 70th anniversary. In addition to the vinyl playing machines Sound Leisure also produce a wide range of CD and digital machines. Working alongside some of the world’s best known brands they export up to 75% of their machines. Their Jukeboxes are sited in some of the World’s most prestigious locations with many famous personalities boasting a Sound Leisure Classic Jukebox in their home. The Sound Leisure team takes great pride in the quality of their machines and their craftsmen and women have been refining the iconic machines of yesteryear for over 4 generations. The machines not only look as good as the originals, they are built to last! Every machine is built to order and can be tailored to personal specifications – each Sound Classic Jukebox can be totally unique. Watch the insight with Chris Black, Managing Director at Sound Leisure who shares his insight into the family business and the challenges and opportunities that it currently has to address.

Family Business United founder Paul Andrews interviews Stuart Dantzic, the second generation Managing Director of Caribbean Blinds UK Ltd to gain an insight into the family firm through the eyes of the next generation. As well as appreciating the role that Stuart has today and his clear pride and passion for the products they make and their plans for growth going forward, we learn about the steps taken by the next gen as they took their first steps in leading the family business after the baton was passed to them by their parents, the founders of the business.

Jaime Augusto Zobel de Ayala, Chairman and CEO, Ayala Corporation shares his family business insight into the value of stewardship in changing times.

John Broons interviews another Australian family business and gains some great insights that we can all learn from.

Peter Leach is one of the leading family business experts globally and here he looks at why it is important to have a mix of family and non-family on the board of a family business and at the role of non-executive directors.

A major challenge that family business leaders face today is inefficient and ineffective succession planning. There is every reason to get it right, but too often the process is not given enough consideration. Have you ever thought why this might be the case? Listen to Wayne Rivers from The Family Business Institute as he explains the Top 9 reasons why family businesses struggle with succession planning.

The economy is quietly dominated by family businesses, but they tend to be short-lived: few make it to the third generation. Victoria Mars YC ’78, part of the fourth generation of her family at Mars Inc., told Yale Insights that the company’s culture and mission play a key role in keeping each generation involved and ready to take over.

Stewardship: it’s a seemingly old-fashioned term, thought to have been first used in the 15th century, and, at first sight, maybe somewhat obsolete in today’s business world of quarterly profits and shareholder value. But although it’s a centuries-old term, it may still resonate today, particularly with family businesses. INSEAD Professor Randel Carlock explains more.

In the latest of the Family Business Insight series, Paul Andrews interviews Jake Karia, Managing Director of award winning Food Attraction, owners of the Jake and Nayns food brand. Hear the personal insight from Jake Karia into the growth and development of the family firm that was inspired by the tasty meals prepared by his Mum growing up. An award winning business that has grown significantly over the years, continues to invest and despite the global pandemic is looking forward positively to the future.